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Yealink W73P/76P/78P – Hold and Resume

You can place an active call on hold. Other calls can be made or received while the call is on hold. 


Putting the handset in the charger cradle will not end a held call.


To place a call on hold:


  • Press the Options soft key during a call, and select Hold.

  • The    icon is displayed on the Calls screen to indicate a call is on hold.


To resume a held call do one of the following:


  •  If multiple calls are placed on hold (and none is active), select the desired call first.

  • Press the Resume soft key, the    key, or the    key.

When you have multiple calls on the phone and the current call is active, you can press the up or down navigation key to swap to a held call.