How Intercom Calling Work?
The Intercom feature enables you to place a call to a contact that is answered automatically on the contact's phone as long as the contact is not on an active call.
If the contact is in an active call, the contact can choose to answer the intercom call, or the intercom call is answered automatically after the active call ends.
Intercom functionality is also possible by using Telebroad's intercom dial code.
Regular Intercom Call
To place an intercom call:
- Select the Intercom soft key.
If you don't see the Intercom soft key, you need to press the More soft key first. - Enter a number or select an available contact and select Dial.
Your system administrator can configure your phone to automatically call a specific contact when you select Intercom. - On the recipient's end, the phone plays a tone and the call is answered automatically on the speaker.
- When you are done with the call select End Call.
Intercom Call During an Active Call
You can place an intercom call to another contact during an active call by placing the active call on hold.
To place an intercom call during an active call:
- Select Hold>Intercom.
The active call is placed on hold and the dial pad is displayed. - Enter a number or select a contact and select Dial.
Your system administrator can configure your phone to automatically call a specific contact when you select Intercom. - On the recipient's end, the phone plays a tone and the call is answered automatically on the speaker.
- When you are done with the call select Resume to return to the original call.