Hold and Resume

You can place an active call on hold and resume the call when you are ready. When you place a call on hold, the held party may hear either a ringing tone or music as determined by either your phone system administrator or your TeleConsole's phone setting "While call ring play the caller" option.

Holding a Call

To place a call on hold, during a call, select Hold.

The screen will display the hold symbol, the speakerphone key ( ) will light up, and the phone will beep softly every 30 seconds to remind you that you still have a call on hold.

Resuming a Held Call

To resume a call do one of the following:

  • If there is only one call on hold, select Resume.

  • If there is more than one call on hold, press   or to select the desired call, and then press Resume.

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