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Voicemail Configuration and Access

When receiving a new voice mail, the icon    appears on the LCD screen with the number of unread

voice mails, and the message key LED flashes red.


Before you can listen to voice mails you need to configure the voice mail access code. Alternatively you can use a Telebroad system code dialed from your phone or remotely to listen to your voicemails and access voicemail options (such as greetings and PIN) 


To configure the voice mail access code via the handset:


  • Press   to enter the main menu.

  • Select Voice Mail>Set Voice Mail.

  • (Optional)  Press   or to highlight the desired line, and then press the Select soft key.

  • Press   or to select Enabled from the Status field.

  • Enter *1  (the voice mail access code) in the Number field.

  • Press the OK soft to accept the change or the Back soft key to cancel.

To listen to the voice mail using the menu via the handset:


  • Press   to enter the main menu.

  • Select Voice Mail>Play Message.

    If you have not set the voice mail access code you will be redirected to the setup screen to configure it first.

  • (Optional) Press   or to highlight the desired line, and then press the Select soft key.

  • The handset dials out the voice mail access code using the selected line automatically.

  • Follow the voice prompt from the system server to listen to your voicemails.

Voice Mail Tone


You can enable or disable the phone to play a warning tone when receiving a voice mail. Voice mail tone is enabled by default.


To configure the voice mail tone via web user interface:


  • Click on Features>General Information.

  • Select the desired value from the pull-down list of Voice Mail Tone.



  • Click Confirm to accept the change

Fast Access


You can configure fast access to the voice mails of the desired line by long pressing the 1 digit key without having to scroll through the menu when the handset is idle.


To configure fast access for voice mail via the handset:


  • Press   to enter the main menu.

  • Select Voice Mail>Set Key 1.

  • (Optional) Press   or or to highlight the desired line and then press the Select soft key.

  • The radio box of the selected line is marked.

To listen to the voice mail via fast access via the handset:


  • Long press   when the handset is idle.

    The handset automatically dials out the voice mail access code using the line you selected when configuring fast access for voice mail.

    If you have not set the voice mail access code you will be redirected to the setup screen to configure it first.

  • Follow the voice prompt from the system server to listen to your voice mails.

You can also listen to the voice mail by pressing   to enter the Messages & Calls screen. Select the desired line and then press the Select soft key.

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