Call Forwarding and Diverting

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled, or you can forward an incoming call as your phone rings.

Call forwarding can also be set up from Telebroad's TeleConsole. More information is available here.

Forwarding all Calls

The setting configuration to forwarding all calls remains active until you disable it. You have the choice to forward all calls from any caller or to forward all calls from a specific contact to another person. The later is called the diverting feature.

To forward all calls from any caller to another person:

  • Do one of the following:

    • From Home tap Forward.

    • Tap    from Home view, and tap Features>Forward.

    • If your phone is idle, tap Forward from Lines view.

  • If your phone is set up with multiple lines, tap the line to apply forwarding to.

  • From the Forwarding Type Select screen, tap:

    •  Always - to forward all incoming calls.

    •  No Answer - to forward all unanswered incoming calls.

    • Busy - to forward calls that arrive when you’re already in a call.

  • Enter the forwarding number, and tap Enable.

    If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. A value of 2 is recommended.

  • The forwarding number you chose scrolls in the status bar.

    If a phone line is idle, Lines view displays the    forwarding icon next to the phone line.

To disable call forwarding:

  • From Home view, tap Forward.

  • If your phone is set up with multiple lines, tap the line to disable forwarding for.

  • From the Forwarding Type Select screen, tap Disable.

To divert incoming calls from a specific contact to another person:

  • Tap Directories from Home view, and tap Contact Directory.

  • From your directory, tap the contact whose calls you want to send to another person.

  • From the contact’s information screen, tap .

  • From the Edit Contact screen, do the following:

    • Tap Divert Contact, and enter the number of the person you want the call to go to.

    • Tap Auto Divert, and tap Enabled.

  • Tap Save.

Forwarding an Incoming Call

You can choose to forward an incoming call when your phone rings. 

To forward an incoming call to another person:

  •  While your phone rings, tap Forward.

  • From the Call Forwarding screen, enter the forwarding number, and tap Forward.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.