The TeleConsole may not function properly and you may not be able to make or receive calls if its SIP library is not allowed access through the firewall.
You will be asked to provide this access after you install the TeleConsole and run it for the first time. See more information here. If you have canceled this or if you want to change your access selection follow the steps below.
The steps outlined here are for the Windows Defender firewall on Windows 10. They apply to other VoIP apps you may be using. If you are using a 3rd party firewall you will need to locate the TeleConsole app adjust the appropriate settings.
To allow the TeleConsole access through the firewall:
- Access the Windows settings ( ) from the Start Menu.
- Select the Update & Security settings.
- Select the Windows Security category.
- Select the Firewall and network protection option.
- Click Change settings in the Window that opens and provide your admin password when prompted for authentication.
- Scroll down to find and select "teleconsole.exe".
- Click Details... to edit the app's details and click Network types....
- Check the Private network box. A private network is a network in your home or office that you know and trust.
If you intend to use the TeleConsole on public networks, check the Public networks box. However keep in mind that public networks (in airports, coffee shops, and other public areas) are not as safe as private ones!
If you are not sure about this, it is better to leave the Public box unchecked. You can always come back and change it later when it is really affecting the functionality of the TeleConsole.
- Click OK to approve your Network types selection and click OK again to finish editing the app's details.