When you transfer a call to another person, you have the option to talk to the intended recipient first before going forward with the transfer. This is called a consultive transfer.
If your phone supports it, you can also transfer a call without talking to the other person, which is called a blind transfer- see separate guide.
Another transfer method, using Telebroad's system features, allows you to transfer a call directly to a voicemail of your choice.
To transfer a call:
- From Active Call, Lines, or Calls view, tap Transfer. The active call is held.
- Do one of the following:
- From the Dialer, enter the number for the person you want to transfer the call to.
- To transfer to a directory entry:
After you tap Transfer, press
.
Tap Directories, and then tap Contact Directory or Corporate Directory.
Search for the person, and then call them. - To transfer to a favorite: After you tap Transfer, tap Favorites, and tap the favorite you want to call.
- From the Dialer, enter the number for the person you want to transfer the call to.
- When you hear the ring-back sound, tap Transfer again to complete the transfer.
Or, let the call connect and consult with the person first before tapping Transfer to complete the transfer. - To cancel the transfer before the call connects, tap Cancel.