Conference Call

You can create a conference call on the W56P phone using either a local conference function or a network conference function. The later lets you exceed the phone's three participants limit. 


A Network conference URL needs to be setup in advance using the web user interface. Speak to your phone system administrator about this and about using a network conference if the local conference is not sufficient for you.


Local Conference


You can create a conference with two other parties by dialing them or you can create a conference between an active call and a call on hold.


To set up a local conference call with two external parties via the handset:


  • Place a call to the first party.

  • Press the Options soft key, and then select Conference.

  • Do one of the following:

    • Enter the number of the second party or select the handset you want to add to the conference.

    • Press   ,   ,  ,  or the Conf. soft key to dial out.

    • Press the Directory soft key and then select the desired contact.

    • Press   ,   ,    , or the Call soft key.

  • If both the office number and the mobile number of the contact are stored, select the desired number and then press  ,   ,   , or the OK soft key to dial out.

  • When the second party answers the call, you can consult with him or her before adding the call to the conference.

  • Press the Conf. soft key again to join the two calls in the conference.

To join two calls in a conference via the handset:


  • Place two calls on the handset.

  • Select the desired call and make sure the call is active.

  • Press the Options soft key, and then select Conference.

  • Two calls are joined in the conference.

  • To drop the conference call press    or the End soft key.

Network Conference


If your system administrator has set a network conference feature on your phone, you can initiate a conference with multiple parties.


After the conference is in progress, any party can invite another party into the conference call, place himself/herself on hold, or end his/her participation in the conference.


To set up a network conference call via the handset:


  • Place a call to the first party.

  • Press the Options soft key, and then select Conference.

  • Do one of the following:

    • Enter the number of the second party or select the handset you want to add to the conference.

      Press  ,   ,  , or the Conf. soft key to dial out.

    • Press the Directory soft key, and then select the desired contact.

      Press  ,   ,  , or the Conf. soft key to dial out.

      If both the office number and the mobile number of the contact are stored, select the desired number and then press  ,   ,   , or the OK soft key to dial out.
       
  •  When the second party answers the call, you can consult with him or her before adding the call to the conference.

  • Press the Conf. soft key again to add the new party to the conference.

  • Repeat the previous four steps until you add all intended parties.

To invite another party into an active conference call via the handset:


  • (This is available to any party in the conference.)

  • Press the New Call soft key.

  • Enter the desired number using the keypad.

  • Press   ,   , or    to dial out.

  • When the new party answers the call, press the Options soft key, and then select Conference.

  • The new party is joined to the conference call.

To place the active conference call on hold via the handset:

  • Any party in the conference call can press the Options soft key, and then select Hold.

  • The party will only place himself/herself on hold. Other parties can continue the conference call normally.

  • The conference call will only be held when all parties in the conference call place themselves on hold.

To end the conference call on the IP phone via the handset:

  • If you are the conference initiator you can press    or the End soft key. This will end the conference for all participants.

  • If any other party in the conference ends the call, the remaining parties stay connected

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.