Call Transfer (Attended and Semi-Attended)

You can transfer a call to another party in one of three ways:

  • Blind Transfer (see separate article) - transfer a call directly to another party without consulting.

  • Semi-Attended Transfer - transfer a call when the target phone is ringing.

  • Attended Transfer - transfer a call with prior consulting.

Another transfer method, using a Telebroad's dial code, allows you to transfer a call directly to a voicemail of your choice.

To perform a semi-attended transfer:

  • Tap More>Transfer during a call.

  • Do one of the following:

    • Enter the number you want to transfer the call to.

      Tap Transfer. The phone will prompt a dialog box.

      Tap Send to dial out. (The call will automatically dial out in about 5 seconds if you do not tap Send.)
    • Tap  .

      Search for the contact and tap it to dial out.

      • Tap   , and then tap > Remote Phone Book.

        Search for the contact and tap the desired contact to dial out.

    • Tap   , and then select the desired list.

      Tap the desired entry to dial out.

  • Tap Transfer to complete the transfer when receiving ringback.

To perform an attended transfer:

Follow exactly the same steps as above for semi-attended transfer, except the in the last step tap Transfer after the party answers the call.

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