How to Change the Default Email App – Android/iOS?


Android



On an Android device, you can use the TeleConsole from our Android app or on a web browser (make sure to select Desktop Mode.) Changing the default email app works the same for either.

Since Android is a very customizable operating system there may be different methods or variations of how to change the default app. 


Initial Email App Selection


The first time you try to email someone the TeleConsole will prompt you to pick an email app and select if to use it JUST ONCE or ALWAYS.




If you select JUST ONCE you can pick a different email app the next time you try to email someone. If you select ALWAYS future emails will be sent using the app you picked. 


Clearing the Default App Method (Works on All Android Devices)


This is the most common method and should work, with slight variations, on any Android device.


If you selected ALWAYS when picking an email app and you want to change your choice do the following:


  • Go to your Android settings and select Apps.

  • Depending on your device and Android skin you may also need to select Manage apps or any other option that will take you to the list of apps on your device.

  • Find the app you have selected to Always email with  (for example "Gmail".)

  • On some Android versions you can select Clear defaults directly. On others, you need to first select Set as default.

Default Apps Selection Screen (Available on Some Android Devices)


You don't necessarily have to select ALWAYS with this method because it is likely your device has already  default email app selected.


If supported by your device, do the following to change the default email app:


  • Go to your Android settings and select Apps.

  • Select Manage apps.

  • Tap the menu button () on the top-right corner.
  • Select Default apps.

  • Select Emai and select your desired email app from the available apps.

iOS


On an iOS device, you can use the TeleConsole from our iOS app or on a web browser (make sure to select Desktop Mode.) Changing the default email app works the same for either.


You can use the same steps to change your default email browser. Simply select Default Browser App in the 3rd step.


To change the default email app do the following:


  • Go to the iOS settings and scroll down to the list of installed apps.

  • Find and select the app you want to use as the default email app.

  • Tap Default Mail App.

  • Select the desired mail app to set it as the default option.

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