Anonymous Calling Features
On Yealink CP phones you can use outbound anonymous calling to block your identity and phone number from appearing to the recipient.
If you have to use the TeleConsole instead of your CP phone you can also select an Unknown or Blocked caller ID in the general or phone settings (see Desktop/Web, Android, or iOS versions.)
Your phone also has a feature to automatically block incoming anonymous calls, some of which may be unsolicited. Additional features to block unwanted calls and spam text messages are available from the TeleConsole and the Admin Portal. See more information here.
Making Anonymous Calls
Anonymous calling is configured for each line separately. Once enabled, all outbound calls for the configured line will be anonymous until the feature is disabled.
Another option to make anonymous calls is to use Telebroad's Private Caller ID dial code.
Configuring Anonymous Calling
You can configure anonymous calling from the phone or from the web user interface.
Anonymous calling is configurable on a per-line basis.
To configure anonymous calling from the phone:
- Access the Control Center by swiping down from the top of the screen or by tapping
on the bottom of the idle screen. - Select Features>Anonymous Call (on the CP965 tap Settings first.)
- Tap the desired line.
- Enable Local Anonymous.
- Tap
.
To configure anonymous calling from the web user interface:
- Access the web user interface as explained here.
- Select Account>Basic.
- Select the desired account from the Account field.
- Select On from the Local Anonymous field.
- Click Confirm to accept the change.
Repeat the same steps but select Disabled (from the phone) or Off (from the web user interface) to disable the feature.
Placing an Anonymous Call
Use the specific line(s) you configured above to place an anonymous call to another phone. The screen of the other phone prompts an incoming call from an anonymous/blocked/unknown number.
If the recipient has enables an anonymous call rejection feature (see next) on his phone, you may be prompted that he does not accept calls from an anonymous number.
Anonymous Call Rejection
Anonymous calling is configured for each line separately. Once enabled, your phone will not ring and you will not be notified of an attempted inbound anonymous call for the configured line until the feature is disabled.
Configuring Anonymous Calling
You can configure anonymous calling from a handset or from the web user interface.
To configure anonymous call rejection from the phone:
- Access the Control Center by swiping down from the top of the screen or by tapping
on the bottom of the idle screen. - Select Features>Anonymous Call (on the CP965 tap Settings first.)
- Select the desired line.
- Enable Local Anonymous Rejection.
- Tap
.
To configure anonymous call rejection from the web user interface:
- Access the web user interface as explained here.
- Select Account>Basic.
- Select the desired account from the Account field.
- Select On from the Local Anonymous Rejection field.
- Click Confirm to accept the change.
Repeat the same steps but select Disabled (from the phone) or Off (from the web interface) to disable the feature.