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10DLC Samples

Below is the Privacy Policy - Terms and Conditions - Contect Us page -

Note: Please replace {name} with your company’s name as appropriate. The Contact Us page should include the text as shown in the attached photo. 






Sample Privacy Policy page




Privacy Policy

Introduction {name} ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ({name}.com), use our services, or receive SMS from us. By accessing our site or using our services, including SMS communications, you agree to this Privacy Policy.

Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data Personally identifiable information, such as your name, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

SMS Communication
We offer SMS communication to keep you informed about updates, services, and other relevant information. SMS messages are sent only to users who have opted in by requesting such communications.

  • Opt-In: Users agree to receive SMS messages from {name} by initiating contact or subscribing to our text messaging services.

  • Opt-Out: Users can opt out of receiving SMS messages at any time by texting "STOP" to the number they received the message from. Upon receiving this command, we will immediately cease sending SMS messages to that user.

  • Help Command: If users need assistance or more information about our text messaging services, they can text "HELP" to the number they received the message from. We will provide instructions or direct them to appropriate support channels.

Privacy and Data Sharing
We value the privacy of our users and are committed to not sharing any collected information with third parties. Specifically:

  • Confidentiality: All information communicated via SMS is kept confidential and used solely for the purpose of delivering our services and communications as described in this Privacy Policy.

  • Non-Disclosure: We do not share any personal information, including phone numbers, with any third parties under any circumstances. Your information is used solely by {name} for the purposes outlined in this Privacy Policy.

Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  1. Offer new products, services, and recommendations to you.
  2. Perform other business activities as needed.
  3. Request feedback and contact you about your use of the Site.

Disclosure of Your Information We do not share your information with third parties. Your information is used solely by {name} for the purposes outlined in this Privacy Policy.

Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

Policy for Children We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at the provided contact information.

Changes to This Policy {name} reserves the right to modify this privacy policy at any time. We will notify users of any changes by updating the policy on our website. We encourage users to review this policy periodically.

Compliance with Laws We ensure that our privacy policy is consistent with applicable privacy laws and regulations, and our treatment of information is consistent with our privacy policy.

Contact Information If you have any questions about this Privacy Policy or our SMS communication practices, please contact us at [EMAIL ADDRESS].


Sample Terms and Conditions.




{name} Terms and Conditions

Effective Date: [Insert Date]

1. Introduction

Welcome to {name}. By using our services, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully. If you do not agree to these terms, you should not use our services.

2. Services Provided

{name} offers customer care services through SMS communication. Our services include providing support and information based on user requests.

3. User Responsibilities

  • You agree to provide accurate and complete information when requested.
  • You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.

4. Opt-In and Opt-Out

  • By initiating contact with {name} or subscribing to our services, you consent to receive SMS messages from us.
  • You may opt out of receiving SMS messages at any time by texting "STOP" to the number you received messages from. To receive help, text "HELP" to the same number.

5. Privacy

  • We respect your privacy and do not share your SMS content or contact information with third parties.
  • For more details, please refer to our Privacy Policy.

6. Prohibited Uses

  • You may not use our services for any illegal or unauthorized purpose.
  • You agree not to interfere with or disrupt our services.

7. Limitation of Liability

  • {name} will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.
  • Our total liability to you for any claim arising out of or relating to these terms will not exceed the amount you paid for the services.

8. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions here and updating the effective date.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at [EMAIL ADDRESS].