Installation (or Updates) and Setup

Installation or Updates


Telebroad's TeleConsole is available directly from the Google Play Store on your smartphone or tablet.

  • Tap   to access the Play Store. 

  • Tap the search box and type "teleconsole".

    Tap the magnifying glass icon on your virtual keyboard (or press enter if you have a physical keyboard paired with your device) to complete the search.


  • You can also access the application directly from any web browser on your Android device with this link:

    https://play.google.com/store/apps/details?id=com.teleconsole


    (Note that some Android devices may prevent app installation or updated from a web browser.)

  • Tap Install or Update to install the TeleConsole on a new device or update it to a newer version. 

    Or Tap the TeleConsole icon to read some information about the app and then tap the INSTALL button.

  • The app will be downloaded and installed on your mobile device.

    You can now tap Open to launch the TeleConsole or Uninstall to remove it.


    You can also uninstall the app by accessing Apps from the Android Settings. Find and tap TeleConsole and tap Uninstall (the Android settings for the TeleConsole are also accessible from the TeleConsole settings local options.)

Setup

The TeleConsole app is preconfigured to work with the Telebroad servers, making setup very straightforward.


  • After launching the app, you will be asked to enter your account Username and Password (if you don't have an account you can tap SIGN UP at the bottom of the screen. This will open your email client with an email template addressed to Telebroad's sales department.)

    Tap SIGN IN to connect to the Telebroad server.


    If you don't have a TeleConsole account, you can tap SIGN UP to receive an email offer or you can just contact us. 


  • Tap Forgot your password? in case you have problems accessing your account.

    You will be prompted to provide your email. Tap EMAIL RESET CODE to receive an email with 
    a code that identifies and authenticate you and helps prevents accidental or false password reset. A new screen will now open where you can enter a new password. If you don't receive the email, check your spam folder. If the email is not there, try entering it again, making sure you made no typos.

    For more details about changing your password see this FAQ article.

  • Next, you will see a screen where you will be asked to provide the TeleConsole with different permissions. This is completely standard with most Android apps and is mostly meant to make you aware of what the app is able to access. Tap START ASKING and then tap ALLOW for each permission. You can also tap DENY, but this may affect the functionality of the TeleConsole.   

    • Microphone permission is required for making or receiving phone calls.

    • Phone permission is required if you would be using your cellular voice network (your air time) to make calls instead or in addition to a data network (WiFi or cellular data connections).

    • File System permission is required only if you want to download voicemails or faxes.

    • Contacts permission is required if you want to be able to call or text your personal contacts from your device (in addition to your TeleConsole contacts found on the Telebroad server).

      You can change any of these permissions later from the TeleConsole's settings.



  • You should stay logged in to the TeleConsole to receive real-time communication, updates, and alerts. The TeleConsole uses push notification technology that is economic on battery and data use.

    Still, you can Log Out from the TeleConsole by tapping the profile menu on the top-right corner.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.