Do Not Disturb

You can enable DND to reject all incoming calls automatically when you do not want to be interrupted. When DND is activated calls go directly to voicemail.  


Configuring the DND Modes


By default, the DND setting applies to all lines on your phone. This is referred to as Phone mode. You can change this to Custom mode which allows you to apply DND just on a specific line.


To configure the DND mode:

  • Access the web user interface as described here.

  • From the Features menu select Forward&DND.

  • In the DND block, select either Phone or Custom from the Mode field.

  • Click Confirm.


Activating DND


If there are multiple lines on the phone, you can enable DND for all lines. After activating it, the phone will reject all incoming calls automatically.


If both DND and busy forward are activated on the phone, calls will be forwarded to the configured destination number and not to your voicemail. 


To reject calls with DND on all lines 


  • Do one of the following:

    • Swipe down from the top of the screen and toggle DND on.

    • Swipe left or right to go to the second idle screen, and then navigate to Settings > Features > DND.

  • If Custom DND mode is enabled, select the desired line to apply DND to.

    You can tap > All On to activate DND for all lines.

  • Turn on DND.

  • Tap  .

If applied to all lines, the DND icon () appears in the status bar and the phone prompts you that DND is enabled.



If Custom mode is enabled, the DND line icon ( ) appears on the desired line.


f you activate DND on the default line, the DND icons will appear both on the line and in the status bar and the phone prompts you that DND is enabled.

Deactivating DND


You can deactivate DND when you are ready to resume receiving calls again.


To deactivate DND do one of the following:


  • Tap Exit DND mode when the phone is idle.

  • Swipe down from the top of the screen to enter the control center and then tap DND to deactivate DND.

  • Swipe left or right to go to the second idle screen.

    Navigate to Settings > Features > DND.

    (Optional.) If the DND is activated on a specific line (Custom mode), select the desired line.

    You can tap > Off at the top-right to deactivate DND for all lines.
    Turn off DND.

    Tap  .

The DND icon disappears from the status bar and the relevant line. 


Configuring DND Emergency and Authorized Numbers


You can configure your phone to receive incoming calls from from specific authorized numbers even when call DND is activated.


To configuring DND emergency and authorized numbers:

  • Access the web user interface as described here.

  • From the Features menu select Forward&DND.

  • Select Enabled from the DND Emergency field.

  • Enter the numbers in the DND Authorized Numbers field.

    For multiple authorized numbers, enter a comma between every two numbers.

  • Click Confirm.

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