Call Forwarding

When you are not available to handle incoming calls, you can forward them to a specific contact.


If the DND is active on the phone, incoming calls will not be forwarded even if the No answer Forward feature is enabled.


You can also forward calls using a Telebroad system feature code as described here.


To forward incoming calls:


  • Navigate to Menu>Features>Call Forward.

  • Select the desired forwarding type and enable it.

    • Always Forward  forwards all incoming calls.

    • Busy Forward  forwards incoming calls when you are on another call.

    • No Answer Forward  forwards all unanswered incoming calls.

  • Enter the destination number in the Target field.

  • If you selected No Answer Forward, select the desired ring time to wait before forwarding a call from the After Ring Time field.

  • Select Save.

The status bar displays the forward icon () and incoming calls will be forwarded to the destination number you select according to the forwarding type.

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