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Teleboard | Support Center
Solution home
Yealink CP925/965/935W, 73P/76P/78P, W80/W90 User Guides
Yealink CP935W Specific Guides
Getting Started
Terminology and Technology
Glossary A-I
Glossary J-R
Glossary S-Z
What Is a PBX and How It Can Improve Your Business?
What Is SIP and How Does It Apply to Your Office Telephone System?
What Is VoIP?
What Is IP Telephony and How Is It From Different Voice Over IP?
What Is an IVR?
What Is an Auto-Attendant and How Is It Different From IVR?
What Is a SIP Trunk and PBX Trunking?
What Is a Cloud Based PBX System and How Is It Better Than a Traditional PBX?
What Are Hunt Groups and Queues?
What Is SIP Phone Provisioning?
Business SMS Solutions
SMS Messages Carrier Filtering - How it Can Affect You?
SMS Auto-Reply with Google Calendar
CTIA Messaging Principles and Best Practices
Text Messaging Campaign Registry for Telebroad Customers
Telephone Numbers and Porting
Toll-Free (800) Numbers
Porting Your Numbers to Telebroad
Porting Process Required Details, Overview, and Advice
E911 Support
National Do Not Call Registry Compliance
Direct Inward Dialing
Metered Extensions
Cloned Extensions
eFax
eFax vs Traditional Fax
Telebroad's eFax (Email to Fax)
FAQ and Common Solutions
Why I Can Make Calls but Cannot Receive Them?
How Do I Forward My Calls? – A Complete Guide
Why Are My Calls Getting Labeled as 'Spam Likely'?
How Can I Use an Analog Phone with an IP Phone System?
Why All My Inbound Calls Go to My Voicemail?
How Can I Get Remote Support?
How Do I Connect a Softphone to My Telebroad Phone Line?
How to Access Voicemails Remotely? – Five Options
What Is the Difference between an ACD System and a Standard Phone System?
Software and Hardware Overview
Software Overview
Hardware Overview
Role Specific Guides and Resources
If You Are a User...
If You Are a Call Center Administrator...
If You Are a Small Business Owner...
If You Are an IT Manager...
Contact Telebroad
How to Contact Telebroad?
What's New?
What's New?
Telebroad Admin Center
Access, Overview, Usage, and Account
Admin Center Access and Home Screen
Admin Center Overview, Features, and Usage
Admin Center Account and Profile
Users, Lines, Devices, and Phone Numbers
Users & Phones (Admin Center)
Phone Numbers (Admin Center)
Lines & Devices (Admin Center)
Voice Features
IVR Menus (Admin Center Voice Features)
Extensions (Admin Center Voice Features)
Hunt Groups (Admin Center Voice Feature)
Call Queues (Admin Center Voice Features)
Page Groups (Admin Center Voice Features)
Pickup Groups (Admin Center Voice Features)
Mailboxes (Admin Center Voice Features)
Audio Files (Admin Center Voice Features)
Schedules (Admin Center Voice Features)
SMS Features
Auto Replies
Live Dashboards
ACD Dashboard (Admin Center)
Active Calls Switchboard (Admin Center)
Live Wallboard (Admin Center)
Admin Center Analytics
Analytics Dashboard (Admin Center)
Reports
Call History Reports (Admin Center)
SMS History Report (Admin Center)
Admin Center Integrations
HHAeXchange Integration
Hubspot Integration
Salesforce Integration
FAQ
What Is a Queue?
How to Build a Multi-Level IVR?
Analytics (Legacy)
Information and User Guides
What Is Analytics and What It Can Do for You?
Getting Started and an Overview
The Welcome Dashboard Overview
Setting Up Your Profile
Live Dashboard - Mobile Browser Version
Live Dashboard
Report
Group Dashboard
User Dashboard
Call Logs
FAQ
What to Do If You Forgot Your Password?
What is the Difference between Queue and Group or Agent and User?
How to Change your Password?
What are Access, IVR, and Group Calls?
TeleConsole – Desktop/Web
TeleConsole Desktop/Web – Information and User Guides
Installation, Removal, Account Sign In/Out/Exit, Password Reset
Settings
Account – Profile | DND | Queues
Sound & Devices, Downloads Manager, Active Calls
Global Search
Team Chat and Direct Chat
Calls – Calls Log | Blocking Unwanted Calls
Calls – Active | Conference/Call Options | Doorphone / Video
Calls – Making and Receiving Calls | Using Integrations
Messages (SMS/MMS), Conversations, Tasks, and Blocking Spam
Voicemail
Faxes – Sending, Status, Content, and Options
Contacts
Highlight Phone Numbers to Call, Fax, and Message
TeleConsole Desktop/Web – FAQ and Troubleshooting
What to Do If You Forgot Your Password? (Profile or Sign-In Screen Reset)
How to Block Spam Texts Messages and Unwanted calls?
Network Troubleshooting on Windows 10/11
Network Troubleshooting on macOS
What to Do if You Are Not Receiving Phone Calls?
What to do if you Can't See Text Messages or Conversations?
How to Access and Manage your Voicemail (Greetings, PIN, Prompts)?
What Is the Call Priority for Different TeleConsole Clients?
Firewall Access for the TeleConsole (or Other Apps) on Windows 10/11
Firewall Access for the TeleConsole (or Other Apps) on macOS
Changing the Default Email App – Windows/macOS/Chrome/Firefox
TeleConsole Mobile – Android and iOS
TeleConsole Android User Guides
Installation/Updates, Setup, Signing In, and Password Reset
Account – Editing, Password, DND, Ignore Group Calls, Mark as Read
Settings
The Messages Screen – Texts (SMS/MMS)
The Messages Screen – eFaxes
The Messages Screen – Voicemails
Call and Voicemail Options, Conference, Make/Receive Calls
The Calls Screen – Call and Conference Options
The Dial Pad, Make/Receive Calls, Voicemail Options
Call History
Contacts
TeleConsole Android FAQ and Troubleshooting
What to Do If You Forgot Your Password?
What To Do if You Are Not Receiving Phone Calls?
Fixing Your Android Wi-Fi/Mobile-Data Connection
What Are Public Contacts?
What to do if you Can't See Text Messages or Conversations?
How to Change Your Password?
How to Change the Voicemail/eFax Sharing Option?
How to Select a Caller ID?
How to Activate DND and Disable Notifications?
What to Do If You Cannot See/Receive Voicemails, SMS Messages, or Faxes?
How to Setup Call Forwarding?
How to Deal with Static and Noise Interference?
What Are Company Contacts and Personal Contacts?
How Does Your Mobile Device DND Affect Incoming Calls?
How to Return to the Active Calls/Call Options screen?
How to Change the Default Email App on Android Devices?
How to Access and Manage your Voicemail (Greetings, PIN, Prompts)?
What Is the Call Priority for Different TeleConsole Clients?
How to Dial Phone Numbers From Android Web Browsers?
TeleConsole iOS User Guides
Installation, Setup, and Password Resetting
Settings
Messages - Voicemails, Texts, and eFaxes
Making Calls, Call Screen Options, Voicemail Options/Prompts
Call History
Contacts
Profile - Password, DND, and Documents
Teleconsole iOS FAQ and Troubleshooting
What to Do If You Forgot Your Password?
How to Change Your Pasword?
How to Select a Caller ID?
What Are Public Contacts?
How to Setup Call Forwarding?
How to Change the Default Email App on iOS Devices?
What Are Company Contacts and Personal Contacts?
How to Deal with Static and Noise Interference?
How to Activate DND and Disable Notifications?
How to Access and Manage your Voicemail (Greetings, PIN, Prompts)?
What Is the Call Priority for Different TeleConsole Clients?
Managing your TeleConsole Account
Using the Admin Center to Manage your Account
Managing your Account in the Admin Center
Managing Voicemails in the Admin Center
Telebroad Apps and Additional Integrations
Apps and Integrations User guides
Print2fax
HHAeXchange Integration
Zapier Integration and Automation
Zoho PhoneBridge Integration
Directory Calling
Buying Guides
Phones
SIP Telephones Buying Guides (Corded, Cordless, and Conference)
SIP Phones Features, Definitions, and Terminology
DECT (Cordless) SIP Phones
Wall Mounting Brackets for Yealink T4/T5 and Poly VVX Desk Phones
Conference SIP Phones (Yealink CP and Poly Trio)
Replacement Handsets for Yealink T4/T5 and Poly VVX Desk Phones
Routers
Routers Comparison Tables
Routers Features and Terminology for VoIP Use
Routers Adjustments Guidelines for Better VoIP/SIP Performance
Headsets
Headsets Comparisons, Features, and Terminology
Door Phones and Keypads
Door Phones Buying Guides and Features
Basic Installation Guide and Components of Door Phones
Keypads Features and Comparison Tables
Overhead Paging Systems
Overhead Paging System Installation Guide and Components
Returns/Exchanges and Warranty
Warranty and Limitation of Liability
Returns/Exchanges
Voice Library and Phone Scripts
Voice Library
Phone Scripts
Features and Advantages
Mobility Features
Voicemail to Email and Online Voicemail Access
Mobile Softphone and Communication Hub
Call Forwarding and Scheduled Forwarding
Simultaneous Ringing
Call Park
Filtered Forwarding (Caller ID Forwarding)
Hot Desking
On the Go Extensions
Business Identity Features
Business SMS from Anywhere
Toll-Free Numbers
Multiple Numbers for Ad Campeigns
Greetings Customization and Voice Library
Customizable Outbound Caller ID
Unified Branches and Locations
On Demand Scalability
Productivity Features
Inbound Caller ID and Call Screening
Call Blocking and Call Filtering
Text Messages Blocking
Hunt Groups, Queues, and Automatic Call Distribution
Call Recording
Call Monitoring, Call Whisper, and Barge in
Conference Bridge
Voicemail Extras
Intercom and Office Announcements
Caller ID Extras
Do Not Disturb
Mailboxes Combiner
Microsoft Outlook Integration
Web URL
Zapier Automations
Zoho PhoneBridge
Inbound Calling Features
Multiple Hold Tunes
Queue Notifications, Call Backs, and Threshold Routing Options
Message Scheduler
Caller-ID Routing
Direct Inward Dialing (Personal Ten-Digits Numbers)
Holiday and Weekend Mode
Dial-by-Name Directory
Multi-Function Multi-Level IVR
Administration features
Advanced Analytics and Reports
Full ACD Control
PBX Manager
Other Features
Operator Extension Modification
PBX Calling Card
Virtual Fax Machine
Customer Service Features
Customizable Wrap-Up Delay
Call-Waiting Cues
Transfer to Voicemail
Automatic Voicemail Archiving
Voicemail Pickup
Telephone Keys Layouts and Quick Reference Guides
Yealink Desk Phones
SIP-T44W
SIP-T43U
SIP-T46S/T46U
SIP-T48S/48U
SIP-T53/T53W
SIP-T54W
SIP-T57W
SIP-VP59 Video Phone
Yealink Conference Phones and DECT Phones/Base Stations
Yealink DECT W56P/56H Keys Layout, Base Station Description, and Quick User Guide
Yealink CP925 Conference Phone
Yealink CP965 Conference Phone
Yealink CP935W Conference Phone
Yealink W80DM/W80B LED Statuses, Deployment, and Componenets
Yealink W90DM/W90B LED Statuses, Deployment, and Componenets
Poly Desk Phones
VVX 301/311
VVX 401/411
VVX 601
VVX 250
VVX 350
VVX 450
Poly Conference Phones
Trio C60
Trio 8800
Trio 8300
Yealink T4 Series Phones User Guides – T43U, T46U, T48U
Telebroad System Features for All Yealink Telephone Models
What Are Telephone System Features for Yealink Phones?
Accessing Voicemail, Prompts Map, and Options (Greetings and PIN)
Buzzing a Door Phone
Call Forwarding Dial Code for Yealink Phones
Group Intercom Paging
Grabbing an Incoming Call
Intercom
Private Caller ID
Remote Access to Your Voicemail
Transfer to Voicemail
Voicemail to Email
Yealink SIP-T43U
Yealink SIP-T43U Keys Layout, LEDs Status, and Quick User Guide
Rebooting, Updating Firmware/Configuration, Factory Reset
Yealink T43U Web User Interface Access/Connectivity Troubleshooting
Yealink T43U Manual Network Configuration (Static IP Address)
Wi-Fi Network Connection and Management
Anonymous Calls – Configuring, Dialing, and Rejection
Auto Redial
Blocking Calls With the Blocklist Directory
Call Forwarding and Diverting
Call Mute and Keep Mute
Call Transfer (Blind, Attended, Semi-Attended, BLF/DSS)
Conference Calling
Do Not Disturb
Hold and Resume
Using Your Phone as an Intercom
Parking and Retrieving a Call
Voicemail Access, PIN, Configuration, and Prompts
Yealink SIP-T46U
Yealink SIP-T46S/T46U Screens, Keys Layout, and Quick User Guide
Yealink SIP-T46U – Web User Interface Access/Connectivity Troubleshooting
Yealink SIP-T46U Rebooting, Updating Firmware/configuration, Factory Reset
Yealink SIP-T46U – Manual Network Configuration (Static IP Address)
Yealink SIP-T46U – Wi-Fi Network Connection and Management
Yealink SIP-T46U Anonymous Calls – Configuring, Dialing, and Rejection
Yealink SIP-T46U – Auto Redialing
Yealink SIP-T46U – Blocking Calls With the Blocklist Directory
Yealink SIP-T46U – Call Forwarding
Yealink SIP-T46U – Call Transfer (Blind, Attended, Semi-Attended, BLF/DSS)
Yealink SIP-T46U – Conference Calling
Yealink SIP-T46U – Do Not Disturb
Yealink SIP-T46U – Hold and Resume
Yealink SIP-T46U – Using Your Phone as an Intercom
Yealink SIP-T46U – Muting a Call and Keep Mute Mode
Yealink SIP-T46U – Voicemail Access, PIN, Configuration, and Prompts
Yealink SIP-T48U
Yealink SIP-T48S/T48U Screens, Quick User Guide, and Keys Layout
Yealink SIP-T48U – Web User Interface Access/Connectivity Troubleshooting
Yealink SIP-T48U – Rebooting, Updating Firmware/configuration, Factory Reset
Yealink SIP-T48U – Manual Network Configuration (Static IP Address)
Yealink SIP-T48U – Wi-Fi Network Connection and Management
Yealink SIP-T48U – Auto Redialing
Yealink SIP-T48U Anonymous Calls – Configuring, Dialing, and Rejection
Yealink SIP-T48U – Blocking Calls With the Blocklist Directory
Yealink SIP-T48U – Call Forwarding
Yealink SIP-T48U – Call Transfer (Blind, Attended, Semi-Attended, BLF/DSS)
Yealink SIP-T48U– Conference Calling
Yealink SIP-T48U – Do Not Disturb
Yealink SIP-T48U – Hold and Resume
Yealink SIP-T48U –Using Your Phone as an Intercom
Yealink SIP-T48U – Mute and Keep Mute
Yealink SIP-T48U – Voicemail Access, PIN, Configuration, and Prompts
Yealink T5 Series Phones User Guides – T53/T53W, T54W/T57W, T58W/VP59
Yealink SIP-T53/T53W
Yealink SIP-T53/T53W Keys Layout, Idle Screen, and Quick User Guide
Yealink SIP-T53/T53W – Web User Interface Access/Connectivity Troubleshooting
Yealink SIP-T53/T53W Rebooting, Updating Firmware/Configuration, Factory Reset
Yealink T53/53W – Performing Network Diagnostics (Ping/Trace Route)
Yealink T53/T53W Wi-Fi Network Connection and Management
Yealink T53/T53W Manual Network Configuration (Static IP Address)
Anonymous Calls – Configuring, Dialing, and Rejection
Auto Redialing
Blocking Calls With the Blocklist Directory
Call Forwarding and Diverting
Call Transfer (Blind, Attended and Semi-Attended, BLF/DSS)
Conference Calling
Do Not Disturb
Mute
Hold and Resume
Using Your Phone as an Intercom
Parking and Retrieving a Call
Voicemail Access, PIN, Configuration, and Prompts
Yealink SIP-T54W/SIP-T57W
Yealink SIP-T57W Keys Layout, LED status, Touch Screen, Quick Guide
Yealink SIP-T54W Keys Layout, LED status, Screens, and Quick User Guide
Yealink SIP-T54/T57 Rebooting, Updating Firmware/Configuration, Factory Reset
Yealink T54W/T57W – Web User Interface Access/Connectivity Troubleshooting
Yealink T54W/57W – Performing Network Diagnostics (Ping/Trace Route)
Yealink T54/T57 Wi-Fi Network Connection and Management
Yealink T54/T57 Manual Network Configuration (Static IP Address)
Anonymous Calls – Configuring, Dialing, and Rejection
Auto Redialing
Blocking Calls With the Blocklist Directory
Call Forwarding and Diverting
Call Transfer (Blind, Attended, Semi-Attended, BLF/DSS)
Conference Calling
Do Not Disturb
Mute
Hold and Resume
Using Your Phone as an Intercom
Parking and Retrieving a Call
Voicemail Access, PIN, Configuration, and Prompts
Yealink SIP-T58W/VP59
Yealink VP59 Keys Layout, Touch Screen Functions, and Quick User Guide
Yealink SIP-T58A Keys Layout, Touch Screen Functions, and Quick Guide
Yealink T58W/VP59 – Registering and Switching SIP Accounts
Yealink T58W/VP59 – Rebooting, Updating Firmware/Configuration, Factory Reset
Yealink T58W/VP59 – Web User Interface Access/Troubleshooting Connectivity
Yealink T58W/VP59 – Connecting a Mobile Phone/Device via Bluetooth
Yealink T58W/VP59 – Wi-Fi Network Connection and Wireless Access Point
Yealink T58W/VP59 – Performing Network Diagnostics (Ping/Trace Route)
Yealink T58W/VP59 – Manual Network Configuration (Static IP Address)
Yealink T58W/VP59 – Auto Redialing
Yealink T58W/VP59 – Anonymous Calls – Configuring, Dialing, and Rejection
Yealink T58W/VP59 – Blocking Calls With the Blocklist Directory
Yealink T58W/VP59 – Call Transfer (Blind, Attended, Semi-Attended, BLF/DSS)
Yealink T58W/VP59 – Call Forwarding and Diverting
Yealink T58W/VP59 – Conference Calling (Local, Hybrid UC Meeting, Network)
Yealink T58W/VP59 – Do Not Disturb and Silent Mode
Yealink T58W/VP59 – Hold and Resume
Yealink T58W/VP59 – Using Your Phone as an Intercom
Yealink T58W/VP59 – Mute and Keep Mute
Yealink T58W/VP59 – Parking and Retrieving a Call
Yealink T58W/VP59 – Voicemail Access, PIN, Configuration, and Prompts
Yealink CP925/965/935W, 73P/76P/78P, W80/W90 User Guides
Yealink CP925/965/935W
Yealink CP925 – Keys, Screens, Mute LEDs Status, and Ports
Yealink CP965 – Keys, Screens, Mute LEDs Status, and Ports
Yealink CP925/965/935W – Rebooting, Updating Firmware/configuration, Factory Reset
Yealink CP925/965/935W – Web User Interface Access/Troubleshooting
Yealink CP925/965/935W – Connecting and Using Mobile Phone via Bluetooth
Yealink CP925/965/935W – Network Diagnostics (Ping/Trace Route)
Yealink CP925/965/935W – Wi-Fi Network Connection
Yealink CP925/965/935W – Manual Network Configuration (Static IP)
Yealink CP925/965/935W Anonymous Calls – Configure, Dial, or Reject
Yealink Yealink CP925/965/935W – Blocking Calls With the Blocklist Directory
Yealink CP925/965/935W – Call Forwarding and Diverting
Yealink CP925/CP925/965/935W – Call the Last Incoming Number, Auto Redial, and Call Completion
Yealink CP925/965/935W – Call Transfer (Attended/Semi-Attended/Blind/BLF)
Yealink CP925/965/935W – Conference Calling (Local, Hybrid UC Meeting, Network)
Yealink CP925/965/935W – Do Not Disturb, Manual Call Rejection, and Silent Mode
Yealink CP925/965/935W – Hold and Resume
Yealink CP925/965/935W – Intercom Calls
Yealink CP925/965/935W – Mute and Keep Mute
Yealink CP925/965/935W – Parking and Retrieving Calls
Yealink CP925/965/935W – Recording a Call
Yealink CP925/965/935W – Voicemail Access, PIN, Configuration, and Prompts
Yealink CP935W Specific Guides
Yealink CP935W – Keys, Screens, LEDs statuses, Ports, and Quick Guide
Yealink CP935W – Charging, Power Status, and Power Saving Mode
Yealink CP935W – DECT Registration, Renaming, and Locating the Phone
Yealink CP935W – DECT Intercom Calls With Other Base Station Handsets/Phones
Yealink DECT W73P, 76P, 78P
Yealink IP DECT W56P/56H Keys Layout, Base Station Description, and Quick User Guide
Using the W56H/73H/78H Handset and DD10K Dongle With a SIP-T5 Deskophone
Yealink W73P/76P/78P – Handset Registration, Renaming, and Locating
Yealink W73P/76P/78P – Web User Interface Access/Connectivity Troubleshooting
Yealink W73P/76P/78P – Restarting, Updating Firmware/configuration, Factory Reset
Yealink W73P/76P/78P Anonymous Calls – Configuring, Dialing, and Rejection
Yealink W73P/76P/78P – Call Forwarding
Yealink W73P/76P/78P – Call Transfer (to a Contact/to a Held Call)
Yealink W73P/76P/78P – Conference Calls
Yealink W73P/76P/78P – Do Not Disturb and Silent Mode
Yealink W73P/76P/78P – Hold and Resume
Yealink W73P/76P/78P – Intercom Calls Between DECT Phones/Handsets
Yealink W73P/76P/78P – Muting a Call
Yealink W73P/76P/78P – Push-to-Talk (PTT)
W73P/76P/78P – Redialing Recent Numbers and Speed Dial
Yealink W73P/76P/78P – Voicemail Access, PIN, Configuration, and Prompts
Yealink W78H – Using a Bluetooth Headset
Yealink W80 and W90 Multi-Cell DECT IP System
Yealink W80/W90 – Enabling Handset Registration Mode
Yealink W80/W90 – Find the IP Address and Web User Interface Access
Yealink W80/W90 – Rebooting, Factory Reset, Upgrading Firmware (W90/W80 Unit or Handsets)
Yealink W80DM/W80B LED Statuses, Deployment, and Componenets
Yealink W90DM/W90B LED Statuses, Deployment, and Componenets
Poly VVX 301/311,401/411,601 and VVX 250/350/450 User Guides
Telebroad System Features for All Poly VVX Telephone Models
What Are Telephone System Features for Poly Phone?
Intercom
Transfer to Voicemail
Private Caller ID
Accessing Voicemail, Prompts Map, and Options (Greetings and PIN)
Call Forwarding Dial Code
Grabbing an Incoming Call
Buzzing a Door Phone
Voicemail to Email
Remote Access to Your Voicemail
Group Intercom Paging
Poly VVX 301/311 User Guides
Poly VVX 301/311 Quick User Guide and Keys Layout
Poly VVX 301/311 Phone Views (Home, Lines, Calls)
Poly VVX 301/311 Restarting, Updating Firmware/Configuration, Factory Reset
Poly VVX 301/311 Web Configuration Utility Access and Troubleshooting
Poly VVX 301/311 – Hold and Resume
Poly VVX 301/311 – Mute
Poly VVX 301/311 – Call Transfer (Consultative/Blind)
Poly VVX 301/311 – Do Not Disturb
Poly VVX 301/311 – Call Forwarding and Diverting
Poly VVX 301/311 – Conference Calling
Poly VVX 301/311 – Voicemail Indicators, Access, and Voice Prompts
Poly VVX 301/311 – Parking and Retrieving a Call
Poly VVX 301/311 – Using Your Phone as an Intercom
Poly VVX 301/311 – Blocking Calls with Auto Reject
Poly VVX 401/411 User Guides
Poly VVX 401/411 Quick User Guide and Keys Layout
Poly VVX 401/411 Restarting, Updating Firmware/Configuration, Factory Reset
Poly VVX 401/410 Web Configuration Utility Access and Troubleshooting
Poly VVX 401/411 – Phone Views (Home, Lines, Calls)
Poly VVX 401/411 – Hold and Resume
Poly VVX 401/411 – Mute
Poly VVX 401/411 – Call Transfer (Consultative/Blind)
Poly VVX 401/411 – Do Not Disturb (DND)
Poly VVX 401/411 – Call Forwarding and Diverting
Poly VVX 401/411– Conference Calling
Poly VVX 401/411 – Voicemail Indicators, Access, and Voice Prompts
Poly VVX 401/411 – Parking and Retrieving a Call
Poly VVX 401/411 – Using Your Phone as an Intercom
Poly VVX 401/411 – Blocking Calls with Auto Reject
Poly VVX 601 User Guides
Poly VVX 601 Quick User Guide and Keys Layout
Poly VVX 601 Phone Views – Home, Calls, Lines, Active Call
Poly VVX 601 Restarting, Updating Firmware/Configuration, Factory Reset
Poly VVX 601 Web Configuration Utility Access and Troubleshooting
Poly VVX 601 – Hold and Resume
Poly VVX 601 – Mute
Poly VVX 601 – Call Transfer (Consultative/Blind)
Poly VVX 601 – Do Not Disturb
Poly VVX 601 – Call Forwarding and Diverting
Poly VVX 601 – Conference Calling
Poly VVX 601 – Voicemail Indicators, Access, and Voice Prompts Map
Poly VVX 601 – Using Your Phone as an Intercom
Poly VVX 601 – Parking and Retrieving a Call
Poly VVX 601 – Blocking Calls with Auto Reject
Poly VVX 250/350/450 User Guides
Poly VVX 250 Keys Layout and Quick User Guide
Poly VVX 350 Quick User Guide and Keys Layout
Poly VVX 450 Quick User Guide and Keys Layout
Poly VVX 250/350/450 Screens – Main Menu, Calls Screen, and Lines Screen
Poly VVX 250/350/450 Restarting, Updating Firmware/Configuration, and Factory Reset
Poly VVX 250/350/450 Web Configuration Utility Access and Troubleshooting
Hold and Resume
Mute
Transferring Calls (Consultative/Blind)
Do Not Disturb
Poly VVX 250/350/450 – Call Forwarding and Diverting
Poly VVX 250/350/450 – Conference Calling
Voicemail Access, Indicators, and Prompts Map
Blocking Calls with Auto Reject
Placing an Intercom Call
Poly Trio Series Conference Phones
Trio Series Conference Phones User Guides
Poly Trio C60 Keys Layout, Status Icons, and Quick User Guide
Poly Trio 8800 Keys Layout, Status Icons, and Quick User Guide
Poly Trio C60/8800 Main Screens – Home, Calls, Make a Call
Poly Trio 8300 Keys Layout and Quick User Guide
Poly Trio 8300 Main Screens – Home, Main Menu, Calls, Make a Call
Poly Trio Web Configuration Utility Access and Troubleshooting
Poly Trio – Restarting, Updating Firmware/Configuration, Factory Reset
Poly Trio – Connecting a Mobile Phone/Device via Bluetooth/NFC
Poly Trio – Do Not Disturb
Poly Trio – Holding and Resuming Calls
Poly Trio – Mute a Call
Poly Trio – Call Transfer
Poly Trio – Voicemail Access, Opions, and Voice Prompts
Poly Trio – Intercom Calls
Poly Trio – Auto Answer
Poly Trio – Conference Call
Poly Trio – Recording Calls
Poly Trio – Call Forwarding
Provisioning Guides
Provisioning Yealink T42, T46, T48
How to Auto-Provision a Yealink Phone
Provisioning Poly VVX 301/311,401/411,601
Physical Provision (End-User) for Polycom VVX Phones
Discontinued/No Longer Supported Telephones
Cisco 504G,508G,525G
Cisco 504G/508G Quick User Guide and Keys Layout
Cisco 525G Quick User Guide and Keys Layout
Hold and Resume
Call Transfer (Attended)
Mute
Blind Transfer
Do Not Disturb
Call Forwarding
Conference Call
Listening to Voicemail
Konftel 300Wx
Konftel 300Wx Keys Layout and Quick Guide
Rebooting, Updating Firmware, Factory Reset
Web Interface Access
Registration With a DECT Base Station
Mute
Hold and Resume
Making and Recording Conference Calls
Conference Recording
Yealink CP930 (Discontinued)
Yealink CP930 (Discontinued) – Registration, Renaming, and Locating the Phone
Yealink CP930 (Discontinued) – Connecting a Mobile Phone/Device via Bluetooth
Yealink CP930 (Discontinued) Keys Layout, Screens, Ports, and Quick User Guide
Accessing the Yealink CP930 (Discontinued) Web User Interface
Yealink CP930 (Discontinued) – Holding and Resuming Calls
Yealink CP930 (Discontinued) – Mute
Yealink CP930 (Discontinued) – Do Not Disturb
Yealink CP930 (Discontinued) – Voicemail Configuration, Access, PIN, and Prompts
Yealink CP930 (Discontinued) – Intercom Calls With Other Base Station Handsets
Yealink CP930 (Discontinued) – Call Transfer
Yealink CP930 (Discontinued) Conference Call (Local, Hybrid UC Meeting, Network)
Yealink CP930 (Discontinued) – Recording a Call
Yealink CP930 (Discontinued) – Call Forwarding
Yealink CP930 (Discontinued) – Parking and Retrieving a Call
Yealink CP930 (Discontinued) – Anonymous Calling
Yealink CP930 (Discontinued) – Blocking Calls With the Blocklist Directory
Poly SoundPoint 330
Enabling Do Not Disturb
Setting up a Three Way Conference Call
Restarting Your Phone
Forwarding Calls
Transferring a Call
Hold and Resume
Assigning Speed Dial Indexes
Selecting a Ring Tone Type for Lines and Contacts
Adding, Deleting, and Editing Contacts
Diverting calls
Yealink T42G
Yealink T42G Quick User Guide and Keys Layout
Accessing the Yealink T42G Web User Interface
Rebooting, Updating Firmware, Factory Reset
Anonymous Calls – Configuring, Dialing, and Rejection
Auto Redialing
Blind Transfer
Call Transfer (Attended/Semi-Attended)
Call Forwarding
Conference Call
Do Not Disturb
Hold and Resume
Mute
Using Your Phone as an Intercom
Voicemail Access and Configuration
Parking and Retrieving a Call
Yealink CP960 (Discontinued)
Yealink CP960 (Discontinued) Keys, Touch Screen Functions, Ports, and Keys Layout
Yealink CP960 (Discontinued) – Web User Interface Access/Connectivity Troubleshooting
Yealink CP960 (Discontinued) – Rebooting, Updating Firmware/configuration, Factory Reset
Yealink CP960 (Discontinued) – Connecting a Mobile Phone/Device via Bluetooth
Yealink CP960 (Discontinued) – Wi-Fi Network Connection
Yealink CP960 (Discontinued) – Manual Network Configuration (Static IP Address)
Yealink CP960 (Discontinued) – Hold and Resume
Yealink CP960 (Discontinued) – Mute
Yealink CP960 (Discontinued) – Do Not Disturb and Silent Mode
Yealink CP960 (Discontinued) – Voicemail Access, PIN, Configuration, and Prompts
Yealink CP960 (Discontinued) – Using Your Phone as an Intercom
Yealink CP960 (Discontinued) – Call Transfer (Attended/Semi-Attended/Blind/BLF)
Yealink CP960 (Discontinued) – Call Forwarding
Yealink CP960 (Discontinued) – Conference Calling (Local, Hybrid UC Meeting, Network)
Yealink CP960 (Discontinued) – Recording a Call
Yealink CP960 (Discontinued) – Parking and Retrieving a Call
Yealink CP960 (Discontinued) – Auto Redialing
Yealink CP960 (Discontinued) – Making or Rejecting Anonymous Calls
Poly SoundPoint 550
Enabling Do Not Disturb
Hosting Conference Calls
Call Transfering
Forwarding calls
Selecting a Ring Tone
Poly SoundPoint 650
Enabling Do Not Disturb
Hosting Three Way Conference Calls
Call Transfering
Forwarding Calls
Text Messaging From Your Phone
Selecing a Ring Tone
Yealink DECT W59R
Yealink DECT W59R Keys Layout, Idle Screen, and Main Menu
Yealink DECT W59R Rebooting, Updating Firmware/Configuration, Factory Reset
Yealink DECT W59R Web User Interface Access/Connectivity Troubleshooting
Yealink W59R Handset Registration and Renaming
Yealink W59R – Using a Bluetooth Headset
Using the W59R Handset/DD10K Dongle With a Deskphone
Yealink W59R – Hold and Resume
Yealink W59R – Mute
Yealink W59R – Do Not Disturb and Silent Mode
Yealink W59R – Voicemail Access, PIN, Configuration, and Prompts
Yealink W59R – Call Transfer (Blind, Attended, and Semi-Attended)
Yealink W59R – Call Forwarding
Yealink W59R – Conference Call
Yealink W59R – Making or Rejecting Anonymous Calls
Yealink W59R – Redialing Numbers
Yealink W59R – Intercom Calls Between Handsets
Yealink DECT W52P
Yealink DECT W52P/52H Keys Layout, Base Station, and Quick User Guide
Handset Registration
Accessing the Yealink DECT W52P Web User Interface
Yealink DECT W52P Restarting, Updating Firmware, Factory Reset
Hold and Resume
Mute
Do Not Disturb
Voicemail Configuration and Access
Call Transfer (Attended and Semi-Attended)
Blind Transfer
Call Forwarding
Conference Call
Making or Rejecting Anonymous Calls
Intercom Calls Between Handsets
Cisco 7960 Factory Reset and Provision
Cisco 7960 Factory Reset and Provision
Poly SoundStation IP 6000 (Discontinued)
Poly SoundStaion 6000 (Discontinued) – Keys Layout
Poly SoundStaion 6000 (Discontinued) – Mute
Poly SoundStaion 6000 (Discontinued) – Hold and Resume
Poly SoundStaion 6000 (Discontinued) – Do Not Disturb
Poly SoundStaion 6000 (Discontinued) – Voicemail Access
Poly SoundStaion 6000 (Discontinued) – Call Transfer (Consultative and Attended)
Poly SoundStaion 6000 (Discontinued) – Blind Transfer
Poly SoundStaion 6000 (Discontinued) – Call Forwarding
Poly SoundStaion 6000 (Discontinued) – Hosting Conference Calls
Provisioning Cisco 504G, 508G, 525G
Provisioning Cisco SPA Devices
Polycom SoundStation IP 7000
Poly SoundStaion IP 7000 Keys Layout
Mute
Hold and Resume
Do Not Disturb
Voicemail Access
Call Transfer (Consultative and Attended)
Blind Transfer
Call Forwarding
Hosting Conference Calls
Yealink CP860
Yealink CP860 Phone and Extension Microphone Keys Layout
Accessing the Yealink CP860 Web User Interface
Rebooting, Updating Firmware, Factory Reset
Hold and Resume
Mute
Do Not Disturb
Voicemail Configuration and Access
Call Transfer (Attended and Semi-Attended)
Blind Transfer
Call Forwarding
Using Your Phone as an Intercom
Auto Redialing
Making or Rejecting Anonymous Call
API Documentation
REST API - Usage and Format
Prohibited Use of Telebroad APIs
Telebroad REST API Functions and Descriptions
How to use REST API Requests?
Unix Time Format Usage in Rest API Methods
REST API - DELETE Requests
Prohibited Use of Telebroad APIs
DELETE/contact
DELETE/fax/messages
DELETE/mailbox/greeting
DELETE/phone/cdrs
DELETE/sms/conversation
DELETE/speedial
DELETE/voicemail/file
REST API - GET Requests
Prohibited Use of Telebroad APIs
GET/active/calls
GET/call/flow
GET/call/history
GET/call/recording
GET/calls/recent
GET/contact and GET/contacts
GET/contacts/export
GET/download/mailbox/greeting
GET/fax/messages
GET/fax/message
GET/mailbox
GET/messages/unread
GET/my/calls/ringing
GET/my/huntgroups
GET/myProfile
GET/nextSpeedDial
GET/pbx/logs
GET/pbx/logs/csv
GET/people
GET/phone/cdrs
GET/phone/destinations
GET/sms/conversation
GET/sms/conversations
GET/sms/lines
GET/speeddials (results also include BLF)
GET/Voicemail
GET/voicemail/file
GET/cnam
REST API - POST Requests
Prohibited Use of Telebroad APIs
POST/call/hangup
POST/call/pickup
POST/call/redirect
POST/push/login
POST/push/logout
POST/send/call
POST/send/fax
POST/send/sms
POST/voicemail/call
REST API - PUT Requests
Prohibited Use of Telebroad APIs
PUT/contact
PUT/mailbox
PUT/messages/read
PUT/myStatus
PUT/phone/dnd
PUT/phone/forwarding
PUT/Speeddial (use also for BLF)
Realtime Push Notifications
Using REST API and PubNub for Realtime Push Notifications
Internal
Click2Call Error
Prefix Added
Chrome person login issue
Uncheck Box
Password change
Static calls
Cameras on the sames internet
Generic Static Calls (agents)
Calls From Router
Calls coming from Router (agents)
In-House Router Configuartion
Pre-configure a Router
Ad Blocker impacts Telebroad Chrome Apps
Adblock Plus impacts Telebroad Chrome Apps
Common Problems and Solutions
Changing Names of Phone Lines and Extension
Servers and backups
Servers and backups
Open navigation
Yealink CP935W – Keys, Screens, LEDs statuses, Ports, and Quick Guide
Articles in this folder
Yealink CP935W – Keys, Screens, LEDs statuses, Ports, and Quick Guide
Yealink CP935W – Charging, Power Status, and Power Saving Mode
Yealink CP935W – DECT Registration, Renaming, and Locating the Phone
Yealink CP935W – DECT Intercom Calls With Other Base Station Handsets/Phones
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