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FAQ

  • How to Change the Color of a Queue?
  • How to Change Your Password?
  • What Is a Queue?
  • What to Do If You Forgot Your Password?
  • How to Log Agents in or Out From a Queue?
  • How to Create New Alerts?
  • What Are Exit Calls and Exit Rules?
  • How to Add or Remove an Agent From a Queue?
  • What Is the Difference between an ACD System and a Standard Phone System?