What's New?

These are the latest updates and improvements to Telebroad's software, services, and the support portal:

  • A complete voicemail voice prompts map is now available for your convenience.

  • Learn how to block unwanted calls and SPAM text messages from the Windows version of the TeleConsole and the Admin Portal. See more information here

  • Detailed documentation for the TeleConsole Android system notifications settings.

  • The TeleConsole Android version now supports merging held calls to a conference or splitting a conference to held calls. See relevant Call Screen options.

  • The TeleConsole is now available as a dedicated app for desktop computers. See the Window's version user guides and FAQ.

  • Zapier automations now allows you to integrate the TeleConsole with over 2000 apps and software platforms. Setting up automations takes minutes and requires no coding knowledge. Read our detailed walk-thru for creating Zaps.

  • Need to find a specific Telebroad REST API functionality? You can now refer to this page that summarizes APIs by function categories.

  • Learn about the powerful capabilities of our multi-level and multi-function IVR.

  • Need to manage your call center remotely? Look here to see how the ACD Panel's Live Dashboard works in a mobile browser environment.

  • Need help with an issue that goes beyond phone or chat support? See these instructions of how to use our Remote Support software.

  • Documentation for sending MMS messages using REST API with POST/send/sms.

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