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Yealink W73P/76P/78P Anonymous Calls – Configuring, Dialing, and Rejection


Anonymous Calling Usage and Considerations


You can use the anonymous call feature on your Yealink phone to continuously block your caller ID and name from appearing to the recipient.


Anonymous calling is useful when you don't want to give out your name and number to people you don't trust. But you should otherwise, use it only when necessary and at other times consider disabling it. This is because anonymous calls are more likely to get rejected by recipients and may also cause your number to be wrongly labeled as a source of spam (you can learn more about spam labeling here.)


Additional Anonymous Calling Options


Another way to make anonymous calls is to select the Blocked caller ID in the TeleConsole's mobile general settings (see Android or iOS versions) or directly on the calling screen of the desktop/web versions.


If you want to make anonymous calls on a per-call basis use the *67 Private Caller ID dial code.


Configuring and Making Anonymous Calls


Anonymous calling is configured for each line separately. Once enabled, all outbound calls for the configured line will be anonymous until the feature is disabled.


Configuring Anonymous Calling


You can configure anonymous calling from a handset or from the web user interface.


To configure anonymous calling from a handset:


  • Press    to enter the main menu and select the Call Features option (  on the 73H/78H or    on the 56H).

  • Select Anonymous Call. The default outgoing line is marked with an arrow and is highlighted.

  • Select the desired line and use the left/right arrow keys to enable Local Anonymous.

  • Confirm your choice.

To configure anonymous calling from the web user interface:


  • Access the web user interface as explained here.

  • Select Account>Basic.

  • Select the desired account from the Account field.

  • Select On from the Local Anonymous field.

  • Click Confirm to accept the change.

Repeat the same steps but select Disabled (from the handset) or Off (from the web user interface) to disable the feature.


Placing an Anonymous Call


Use the specific line(s) you configured above to place an Anonymous call to another party. The phone or calling app of the recipient will display an incoming call from an anonymous/unknown/hidden number.


If the recipient has enables an anonymous call rejection feature (see next) on his phone, you may be prompted that he does not accept calls from an anonymous number.


Anonymous Call Rejection


The anonymous call rejection feature on your phone automatically rejects incoming calls from callers who deliberately hide their caller ID information. Anonymous call rejection is configurable on a per-line basis. 


When active, your phone will not ring and you will not be notified about attempted anonymous calls. The caller may see a notice that anonymous calls are not allowed with your number on his phone or calling app.


 Additional features to block unwanted calls and spam text messages are available from the TeleConsole and the Admin Portal. See more information here.


Configuring Anonymous Call Rejection


You can configure anonymous call rejection from a handset or from the web user interface.


To configure anonymous call rejection from a handset:


  • Press    to enter the main menu and select the Call Features option (  on the 73H/78H or    on the 56H).

  • Select Anon.Call Rejection. The default incoming line is marked with an arrow and is highlighted.

  • Select the desired line and use the left/right arrow keys to enable Local Anonymous Rejection.

  • Confirm your choice

To configure anonymous call rejection from the web user interface:


  • Access the web user interface as explained here.

  • Select Account>Basic.

  • Select the desired account from the Account field.

  • Select On from the Local Anonymous Rejection field.

  • Click Confirm to accept the change.

Repeat the same steps but select Disabled (from the phone) or Off (from the web interface) to disable the feature.

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