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WhatsApp Business Messaging — Requesting Deletion of Your Data

Telebroad provides business phone, messaging, and WhatsApp services. This page explains how to request deletion of data we hold about you.


How to request deletion

Email support@telebroad.com with the subject "Data Deletion Request" and include:

  • Your name and business name
  • The phone number associated with the account
  • What data you would like deleted

We will acknowledge your request and complete the deletion within 30 days.


What this covers

For customers who have connected a WhatsApp Business account to Telebroad, this includes WhatsApp message content, contact names and phone numbers received through WhatsApp, media files, and account and phone number settings retrieved from Meta and stored in our systems.


Disconnecting WhatsApp

You can disconnect your WhatsApp Business account from Telebroad at any time by removing Telebroad's access in Meta Business Settings. This stops Telebroad from receiving any further data, but does not delete data already stored — email us using the process above to request that.


Questions

Contact support@telebroad.com.